Strictly controlled production chain
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Valio production plants and warehouses have an in-house control system approved by the authorities and drawn up in accordance with HACCP principles.
The system covers the entire production process from the reception of raw materials and packing materials, to the supervision of finished products, facilities and process equipment, and product transportation.
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| Feedback system |
Product quality realisation is tracked throughout the product’s life on the market via consumer and customer feedback.
All contacts are recorded. Feedback enables us to act swiftly should product quality not meet the requirements set. The feedback system also supplies valuable suggestions for product and operations improvement.
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Raili Vaara, Laboratory Co-ordinator at Valio’s Riihimäki plant and Hygiene Expert Irja Oksanen evaluate the sensory qualities of the end product. Even with all the machinery, systems and analyses applied throughout the production process, the human sense of taste still plays an important role in analysing the end product.
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Riitta Valtonen inspects milk quality at Valio’s Seinäjoki plant milk reception.
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